Welcome to EngageBright. These Terms of Service ("Terms") govern your use of our website, services, and tools (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Who We Are

EngageBright helps service-based businesses streamline their systems through human-first automation. We offer setup, strategy, and systems support tailored for visionary founders scaling to their next level of leadership.

2. Use of Services

You agree to use our Services only for lawful purposes and in alignment with our values of respect, clarity, and empowered leadership. You may not use our Services to:

• Disrupt or harm others

• Violate laws or regulations

• Infringe on intellectual property or privacy rights

We reserve the right to suspend or terminate your access if your use violates these principles.

3. Payments & Billing

All pricing is outlined clearly on our website or service agreements. By purchasing a service, you agree to:

• Pay fees as described (one-time or recurring)

• Allow billing via your chosen payment method

• Notify us of billing issues within 7 days

Late payments may result in paused services until the issue is resolved.

4. Refund Policy

Because of the high-touch, custom nature of our work, all sales are final unless otherwise stated in your service agreement. If you’re unhappy, please reach out — we’re committed to resolution and partnership.

5. Intellectual Property

All content, systems, frameworks, trade secrets, and materials we create for you remain the intellectual property of EngageBright unless otherwise agreed in writing. You’re granted a license to use the deliverables in your business — not to resell or reproduce them for others.

6. Confidentiality

We honor your trust. Any information shared with us in the course of service — strategic, operational, or personal — is treated with strict confidentiality. We expect the same from you regarding our methods and materials.

7. Disclaimers

While we offer strategic support and tech integration, you are solely responsible for your business decisions and outcomes. We do not guarantee specific financial results and are not liable for business losses related to use of our Services.

8. Limitation of Liability

To the maximum extent permitted by law, EngageBright shall not be liable for indirect, incidental, or consequential damages. Our total liability for any claim related to our Services shall not exceed the amount paid for those Services.

9. Governing Law

These Terms are governed by the laws of [Your State/Country]. Any disputes shall be resolved through negotiation first, and then mediation or arbitration if needed.

10. Updates

We may update these Terms occasionally. We'll notify you of major changes, and continued use of our Services after an update means you accept the new Terms.

Contact:

Questions? Reach out anytime at [[email protected]] or via our website contact form.